FAQ

  • Where are you?

    We are located in the rural outskirts of Strabane and L’Derry.

    Our Address is:

    3 Gorse Road, Donemana, Strabane, Co.Tyrone, BT82 0NA

  • How do I book and pay?

    You can book online via our “Book now” page.

    You have the option to pay with a debit or credit card.

    You will be sent a booking confirmation email, which contains a link to the induction video for whichever park you have selected (INDOOR/OUTDOOR/WOODLAND WANDER)

  • What are your opening hours?

    We are open Monday to Saturday from 6.45am- 9:15pm. Earlier/later opening is available on request.

  • Do you have toilet facilities on site?

    No, there are currently no toilet facilities on site.

    Your nearest public bathrooms are located in the nearby village of Donemana. These are open during daylight hours.

  • Do you have parking onsite?

    Yes we have parking spots available on site.

    Please note all vehicles are parked at owners own risk. Our Woodland Wander has a separate car park, which is clearly marked.

  • Will there be other dogs there?

    No, when you book a slot it is just for you and whatever number of dogs you book for. There may be other people using the other play parks when you arrive, however start times are staggered so avoid dogs meeting in the carpark.

  • Can we have a dog play date?

    Of course, just be sure to select play date with friends and add additional dogs.

    We currently have our paw dates capped at a maximum of dogs from 3 households.

  • Do you have a coffee shop on site?

    We don’t have a coffee shop onsite, but we do have the facilities in each of our 3 play parks to make your self a cuppa and grab a wee treat. The cost is £1, with profits going to local dog charities.

  • What happens if the weather is bad?

    This is Northern Ireland remember!

    We have shelter in both our OUTDOOR and WOODLAND WANDER areas to protect you from any persistent rain/wind/snow but if you or your dog are averse to bad weather then please check the forecast - booking can be changed as long as it is more than 24 hours before the planned session start time.

    In cases of really bad weather (Snow/Flooding/Strong winds/), we reserve the right to close the play ground.

    Our INDOOR play area runs regardless of the weather.

  • Is the field safe and secure?

    The fences in the OUTDOOR and WOODLAND WANDER are checked daily. The fences are 1.8m high so, if your dog can jump this, it might not be the place for you. The INDOOR has a reception section, then gated access to the sand based play area.

    NOTE: The car park area is NOT secure so please keep your dog on lead before entering any of the 3 play areas.

    Regards to safety - the area is checked daily and maintained to a high standard. Every step is made to made to ensure the safety of you and your dog but accidents can happen. As per our T&Cs, you use the area entirely at your own risk. To help us keep it safe, please can you leave the play area as you would wish to find it i.e do not leave chewed balls/food as these can be a choking hazard.

  • Can I use the area for professional use?

    Dog trainers/walkers etc are more than welcome to hire the area but their own insurance will be needed whilst here.

    Please contact us direct for prices/booking.